Our shipping policy is as follows:
1. Shipping Methods: We offer standard shipping and expedited shipping options for all orders. The shipping carrier used will depend on the destination and the size/weight of the package.
2. Processing Time: Orders are typically processed within 1-2 business days. During busy periods, such as holidays or sales, processing time may be slightly longer.
3. Shipping Time: Once an order has been processed and shipped, delivery time will depend on the shipping method selected at checkout and the destination address. Standard shipping typically takes 3-7 business days, while expedited shipping can take 1-3 business days. Please note that these are estimated delivery times and delays can occur due to unforeseen circumstances.
4. Tracking Information: Once your order has been shipped, you will receive a confirmation email with a tracking number. This tracking number can be used to track the progress of your shipment online.
5. International Shipping: We currently offer shipping to select international destinations. International shipping rates and delivery times may vary depending on the destination country. Customs fees, duties, and taxes may be applied to international orders and are the responsibility of the recipient.
6. Shipping Costs: Shipping costs are calculated based on the weight and size of the package, as well as the destination. The exact shipping cost will be provided at checkout before completing your purchase.
7. Shipping Restrictions: We are unable to ship to P.O. boxes, APO/FPO addresses, or certain international destinations. If you have any questions about shipping restrictions, please contact our customer service team.
8. Order Status Updates: Throughout the shipping process, you will receive email notifications updating you on the status of your order, including when it has been shipped and when it is out for delivery.
9. Order Cancellation: Once an order has been processed and shipped, it cannot be canceled. If you wish to cancel an order, please contact our customer service team as soon as possible.
If you have any further questions or concerns about our shipping policy, please don’t hesitate to contact our customer service team.